Shipping Terms

Terms and conditions of sale with Bersons.com

Internet Sales

All prices shown are in Australian Dollars and exclude GST.

Freight Charges Overview

Freight status is determined automatically based on the postcode contained in the “Shipping Address” field in the Checkout area of the Bersons.com website. For delivery outside the Qualifying Shipping Zones, freight cannot be determined at the time of the transaction. You may still place your order which we will be put on hold until we can contact you by email or telephone, so you can approve the freight quotation for your order.

Shipping Options

Shipping options available at Checkout:

1. Delivery by Bersons.com

This option is automatically selected when the postcode contained in the “Shipping Address” field falls within the Qualifying Shipping Zones areas.

2. Freight cannot be determined

This option is automatically selected when the postcode contained in the “Shipping Address” field falls outside the Standard Freight Charge amount in the Qualifying Shipping Zones areas. This means that freight cannot be determined at the time of the transaction. However. You may still place your order which we will be put on hold until we can contact you by email or telephone, so you can approve the freight quotation for your order.

3. Pick up

This option is available to customer that which to collect their order from our warehouse. An email will be sent to you advising when your order is ready for collection. This email will include how to collect your order and the identification required at pick up.

Payment Methods

Payment Methods available at Checkout:

1. Credit card online

This method may be used for the following Shipping Options:

  • DELIVER BY BERSONS.COM
  • PICK UP

2. PayPal online processing

This method may be used for the following Shipping Options:

  • DELIVER BY BERSONS.COM
  • PICK UP

3. Direct bank deposit

This Method may be used for the following Shipping Options:

  • DELIVER BY BERSONS.COM
  • PICK UP

Note: Funds must be cleared before the order is released for delivery or pick up.

3. Freight to be advised

This method may be used for the following Shipping Options:

  • FREIGHT CANNOT BE DETERMINED

Once we have received your order, we will contact you with a quotation of Freight Charges and a suitable payment method prior to shipping or pick up of your order.

Stock Availability

Our aim is to hold stock or have immediate access to most of the lines available for sale on the Bersons.com website. We will advise by email or telephone any stock shortages, nonavailability or any unexpected delays. In some cases, an alternative (available ex stock) may be offered. Orders will be despatched within five (5) to seven (7) working days of receipt of order and payment or you will be contacted.

Privacy Statement

All personal details are strictly confidential and are not available to any third party under any circumstances. This is a secure site and any credit card details provided on this site are encrypted and secured.

Disclaimer

All information in this on-line catalogue has been presented in good faith. We have endeavoured to provide specifications which we believe to be correct at the time of entry. Bersons.com or its suppliers, distributors and service providers accept no responsibility for omissions or errors that may have occurred. All brands and logos are registered trademarks and are subject to copyright.

Returns Policy

Goods may be returned for credit or exchange under the following conditions:

  • You must contact Bersons.com by telephone, fax or email to arrange for return.
  • Returns (or notice of intention to return) will only be accepted within Seven (7) days of receipt of goods.
  • Items must be in as new condition in their original undamaged packaging.
  • Bersons.com reserves the right to refuse the return of any goods if they appear used or are damaged in any way.
  • The original Bersons.com invoice supplied with the goods must be produced for verification.
  • Delivery charges will not be refunded.
  • A 15% restocking / handling fee may be charged on some items
  • Goods can be returned or exchanged personally at any Bersons.com locations or returned by carrier freight prepaid by you. See Locations for details of our offices.
  • Goods must be securely packed to avoid damage during return.

Damaged Goods

If you have received damaged or faulty goods, you must advise Bersosn.com by phone, fax or email within two (2) days of receipt otherwise the return will not be accepted.

Terms & Conditions of Sale Bersons.com General

  1. No conditions or warranties apply or are given unless expressly hereinafter set out and all conditions and warranties implied by statute or otherwise are hereby expressly excluded.
  2. All prices are subject to change without notice but if quoted such quotes shall stand for fourteen (14) days unless otherwise stated in writing.
  3. Subject to paragraph 12 of these terms and conditions the property in all goods shall pass to the purchaser upon delivery to a carrier or upon despatch from the seller’s premises if no carrier is involved and in any event risk shall pass at the point of time irrespective of whether freight or despatch charges are paid by the purchaser or not.
  4. No variation of an order after date of invoice shall affect the liability of the purchaser unless the written consent of the seller is first had and obtained.
  5. Delay in shipment or delivery due to any reason whatsoever whether beyond the control of the seller or not shall not give rise to any claim for cancellation or consequential damages.
  6. Goods are warranted to be free from defects in workmanship and materials. No warranty is given as to fitness or suitability for any specific application or use. All warranties and conditions implied by law are hereby expressly negatived. The seller disclaims all liability for any consequential loss or damages.
  7. Goods defective in workmanship or materials will be replaced free of charge if delivered to the seller warehouse carriage paid within fourteen (14) days of goods being delivered to the purchaser. In the case of faulty goods not manufactured by the seller, the purchaser is entitled only to such benefits as the seller receives from the supplier.
  8. Where the goods sold to the purchaser are plans drawings specifications and or associated schedules and details no responsibility is accepted by the seller for any errors or omissions on or in relation to the said plans drawings specifications and or associated schedules and details supplied by the seller nor for misconstruction or misinterpretation thereof during subsequent manufacture or construction.
  9. The purchaser shall indemnify the seller against any claim against the seller for any breach of a Registered Design, Letters Patent, Trade Mark or any copyright or other similar matter or thing arising from the use by the purchaser of the seller’s goods whether the purchaser modifies or otherwise deals with the goods or not.
  10. Any property lodged with the seller in relation to a purchase shall be stored by the seller at the depositor’s risk and no responsibility for the same is or will be accepted by the seller.
  11. The giving or issuing of an order for goods by the purchaser to the seller shall be deemed to be an acceptance of these conditions.
  12. Title to all goods sold and delivered to the customer shall remain with the supplier and will not pass to the customer until all monies due from the customer to the supplier are paid. If the said goods or any part thereof are sold by the customer on credit terms and there remains monies due by the customer to the supplier, then any debt due to the customer shall be the property of the supplier (to the extent of the debt due from the customer to the supplier). The supplier shall have full authority to direct payment of such debt as if the supplier were the customer in relationship to the party to whom the goods have been sold. That the supplier has the right to collect from a sub-purchaser the proceeds of sale of the goods originally supplied or of the new goods with which they have been mixed or incorporated.
  13. All differences arising out of this agreement shall be referred to the decision of an Arbitrator to be appointed in writing by each of the parties within fourteen days after having been required in writing so to do by either of the parties, or in case the Arbitrators do not agree, of an Umpire appointed in writing by the Arbitrators before entering upon the conference. The Umpire shall sit with the Arbitrators and preside at their meetings. The making of an award shall, subject to any relevant statutory provision to the contrary, be a condition precedent to any right of action against the seller, but if such action be not commenced within six months of the making of an award the right of action shall be deemed to be abandoned and released. After the expiration of six months of the accrual of the cause of action the seller shall not be liable in respect of any claim therefore unless such claim shall in the meantime have been referred to arbitration. Notwithstanding anything herein before contained the seller shall not be in any way prejudiced from acting against a purchaser for nonpayment of any amount due under this agreement.